Look for clear contact details, consistent reviews, transparent pricing, and straightforward policies. Confirm vehicle type, timing, and what’s included before paying.

Common add-ons include wait time, extra stops, tolls, parking, airport fees, and service charges. Ask for an all-in quote.

Many do, especially for events or larger vehicles. Deposit amount and refund rules depend on the provider, so confirm before paying.

Sometimes gratuity is included; sometimes it’s optional. Ask the provider if service fees or gratuity are already built into the quote.

Often yes—especially weekends. Airport transfers are more commonly quoted point-to-point unless you request hourly standby service.

A sedan fits small groups, SUVs work well with luggage, and sprinter vans/party buses handle larger groups. It’s best to confirm seating and luggage capacity with the provider.

Rates vary by vehicle type, day/time, trip length, and demand. Many providers price by the hour with a minimum, while airport transfers may be quoted point-to-point.

Share pickup address, drop-off, date/time, number of passengers, luggage needs, and any stops. For events, include venue timing and whether you need return service.

Cancellation windows and fees vary. If you might change timing, ask about rescheduling options and the provider’s cancellation policy before booking.

Some providers can accommodate requests, but availability varies. Ask early so they can confirm what’s possible for your ride.

Some providers offer curbside pickup; others may offer meet-and-greet depending on airport rules. Share flight number so drivers can track delays and coordinate pickup timing.

For weekends, weddings, and prom season, booking 1–3 weeks ahead is common. For weekdays or airport transfers, availability may be easier, but earlier is still safer for larger vehicles.